The Shoppes at River Crossing FAQs
GENERAL INFORMATION
The mall’s hours for The Shoppes at River Crossing are Monday-Thursday: 11am-7pm; Friday and Saturday: 10am-8pm; Sunday: 12pm-6pm.
The phone number for The Shoppes at River Crossing is 478.254.2933.
The address for The Shoppes at River Crossing is 5080 Riverside Dr. STE 209 Macon GA, 31210.
To get to The Shoppes at River Crossing, you take exit 170.
The Shoppes at River Crossing is located within the city of Macon.
Yes, we welcome mall walkers at The Shoppes at River Crossing. As an outdoor shopping center, our sprawling property is perfect for walking.
Visit www.theshoppesatrivercrossing.com/en/jobs.html to view job openings for The Shoppes at River Crossing.
Yes pets allowed at The Shoppes at River Crossing, though we do ask that any pets on the property be leashed, and if any waste is made that it is picked up and deposited into a trash receptacle by the owner.
Yes, backpacks are allowed at The Shoppes at River Crossing.
The smoking policy at The Shoppes at River Crossing is in accordance with the GA Smokefree Air Act of 2005, where “Reasonable Distance” means that smoking shall occur at a distance outside any enclosed area where smoking is prohibited sufficient to ensure that tobacco smoke does not enter the area through entrances, windows, ventilation systems or any other means, and to ensure that those indoors and those entering or leaving the smokefree area are not involuntarily exposed to secondhand tobacco smoke.
No, scavenger hunts are not allowed at The Shoppes at River Crossing.
Yes, we have information about area hotels and the surrounding area for The Shoppes at River Crossing, with literature available in the Mall Management office to direct visitors to local tourist destinations, hotels, and restaurants across the city of Macon.
Yes, we have information about local attractions near The Shoppes at River Crossing, with literature available in the Mall Management office to direct visitors to local tourist destinations, hotels, and restaurants across the city of Macon.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at The Shoppes at River Crossing are located off the back right side of the Fountain Courtyard, near the Mall Management Office.
The family restrooms at The Shoppes at River Crossing are located within each respective restroom.
There are no Baby Care Lounges at The Shoppes at River Crossing.
No, there is not a place dedicated to nursing at The Shoppes at River Crossing.
The general seating areas at The Shoppes at River Crossing feature benches and tables located throughout the property for people to sit at their leisure.
SERVICES
Yes, the mall has a children’s play area at The Shoppes at River Crossing, as one of our tenants, GiggleTown, is an indoor playground.
Yes, there are children’s activities at The Shoppes at River Crossing, as Barnes & Noble has story time every weekend (contact the store directly for details) and our children’s retailers often host kid-centric activity events.
No, there are no designated drop off or pick up locations for ride share at The Shoppes at River Crossing.
No, there is not a movie theatre at The Shoppes at River Crossing.
No, there is not a farmers market at The Shoppes at River Crossing.
No, there is not a dog park at The Shoppes at River Crossing.
No, there is not a carousel at The Shoppes at River Crossing.
No, there are no electric scooters at The Shoppes at River Crossing.
No, there are no electric scooters at The Shoppes at River Crossing.
No, gift wrapping services are not available at The Shoppes at River Crossing.
The mall’s lawn at The Shoppes at River Crossing is located in the center of the mall proper, where we have a fountain, courtyard, and several green yards.
Yes, curbside pickup is available at The Shoppes at River Crossing subject to specific retailers, so please contact individual retailers for more information.
Yes, our mall offers jump starts at The Shoppes at River Crossing, so please contact Security at 478.254.2950 for a jump.
The lost vehicle protocol at The Shoppes at River Crossing requires you to contact Security for assistance at 478.254.2950.
The towing protocol at The Shoppes at River Crossing dictates that unapproved vehicles are towed at the expense of the owner after 24 hours.
No, we do not have a foreign currency exchange at The Shoppes at River Crossing.
No, there is no sales tax return service for international travelers at The Shoppes at River Crossing.
STORES & DINING OPTIONS
Yes, there is outdoor dining at The Shoppes at River Crossing, as Chili’s and La Parilla both offer outdoor seating for their dining experiences.
Yes, The Shoppes at River Crossing has options for group dining, as each restaurant on our property is capable of accommodating groups.
PARKING & VALET
Yes, there is local parking at The Shoppes at River Crossing, as our center has ample parking suitable for our location.
Parking is free at The Shoppes at River Crossing.
No, valet parking is not available at The Shoppes at River Crossing.
Yes, there are electric car charging stations at The Shoppes at River Crossing, featuring Rivian Chargers on the south side of the property.
No, there is no preferred family parking at The Shoppes at River Crossing.
SECURITY
You can contact mall security at The Shoppes at River Crossing by calling 478.254.2950.
The mall security office at The Shoppes at River Crossing is located around the back side of Talbot’s.
The lost and found at The Shoppes at River Crossing is located within the Security office behind the Talbot’s building.
Yes, our property offers safety escorts at The Shoppes at River Crossing, so please contact Security for an escort at 478.254.2950.
No, the mall does not offer police assistance at The Shoppes at River Crossing, so please call 911 for emergencies.
No, the mall does not offer medical assistance at The Shoppes at River Crossing, so please call 911 for emergencies.
AMENITIES
Yes, wheelchairs are available at The Shoppes at River Crossing, and we have 2 wheelchairs we offer at no charge. Please contact security at 478.254.2950 for more informaiton.
No, strollers are not available to rent at The Shoppes at River Crossing.
No, charging stations are not available at The Shoppes at River Crossing.
The ATMs at The Shoppes at River Crossing are located inside of Dillard’s main entrance, where there’s an ATM on the left.
No, there is not a FedEx, UPS, or USPS drop off at The Shoppes at River Crossing.
Yes, there are bike racks at The Shoppes at River Crossing, located near Milan Laser and PetsMart.
MALL FEEDBACK
The mall management office at The Shoppes at River Crossing is located in the back right side of the Fountain Courtyard between Pandora and Komma Tea.
Feedback for The Shoppes at River Crossing can be submitted online at www.theshoppesatrivercrossing.com, by emailing riverccrossingadmin@ggp.com, or by calling 478.254.2933.