Sales Lead at Chico's

Contact:
Store Manager

Job Opportunity at Chico's in The Shoppes at River Crossing

Part Time
Posted Wed, Jun 23
Contact:
Store Manager

The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience & maximum profitability.

RESPONSIBILITIES:

 • Establishes and communicates clear expectations, holding store team and themselves accountable.

• Performs & oversees basic operational activities such as opening/closing duties, & merchandise flow processes.

• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. .

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge online & in store.

• Motivates and inspires store team, promoting a shared vision while modeling core values.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

QUALIFICATIONS:

• High school diploma or equivalent

• 1+ year retail or sales management experience preferred

• Must be 18 years of age or older

• Excellent customer service & communication skills

• Able to learn or adapt to technology provided by the company

• Strong organizational skills & ability to multi-task in a fast-paced environment

• Ability to work a flexible work schedule, including nights, weekends, and holidays