Mobile Associate at T-Mobile

Contact:
Store Manager

Job Opportunity at T-Mobile in The Shoppes at River Crossing

Full Time
Posted Thu, Jun 24
Contact:
Store Manager

Mobile Associates work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build excitement around our products & services. They're passionate about the connected world & thrive in a fast-paced environment.

Responsibilites:

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
  • How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
  • Resolve issues, creating a seamless, run-around-free environment.
  • Support team initiatives and create an inclusive environment

Your Experience: Benefits: Benefits:

  • Passionate customer advocate with the desire to be yourself
  • Competitive drive & proven ability to succeed in a fast-paced sales environment.
  • Effective at balancing customer needs & performance goals.
  • 6 months of customer service and/or sales experience, Retail environment preferred.

Benefits:

  • Competitive base pay plus milestone bonuses
  • Medical, dental, vision benefits
  • Matching 401(k)
  • Annual Employee Stock Grant
  • Generous paid time-off 
  • Phone service discounts
  • Education reimbursement