Job Opportunity at T-Mobile in The Shoppes at River Crossing
Posted Thu, Jun 24
Mobile Associates work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build excitement around our products & services. They're passionate about the connected world & thrive in a fast-paced environment.
- Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
- How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network
- Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
- Resolve issues, creating a seamless, run-around-free environment.
- Support team initiatives and create an inclusive environment
Your Experience: Benefits: Benefits:
- Passionate customer advocate with the desire to be yourself
- Competitive drive & proven ability to succeed in a fast-paced sales environment.
- Effective at balancing customer needs & performance goals.
- 6 months of customer service and/or sales experience, Retail environment preferred.
- Competitive base pay plus milestone bonuses
- Medical, dental, vision benefits
- Matching 401(k)
- Annual Employee Stock Grant
- Generous paid time-off
- Phone service discounts
- Education reimbursement