Assistant Store Manager at J.Jill

Contact:
Store Manager

Job Opportunity at J.Jill in The Shoppes at River Crossing

Full Time
Posted Fri, Oct 22
Contact:
Store Manager

Assistant Manager supports the Store Manager in maximizing store potential, achieving sales productivity goals and profitability as well as hiring, coaching and developing associates as selling and style advisors. Works closely with the Store Manager to carry out corporate policies and assist with ensuring excellent J.Jill visual merchandising and operational standards.  In the absence of the Store Manager and Co-Manager, the Assistant Manager acts in the capacity of the Manager on Duty.

Responsibilities

  • Review all store goals and results and assist with implementing actionable plans to improve store performance if necessary
  • Ability to forecast business and communicate appropriate goals to associates to drive results and hold teams accountable
  • Utilize the current store reports and tools to consistently and effectively coach and communicate goals and priorities to all associates
  • Identify and celebrate individual and team successes
  • Build customer loyalty by leading associates to create genuine connections with customers
  • Work with customers to resolve merchandise and customer service issues timely and effectively, ensuring a positive customer experience and continued customer loyalty
  • Act as a role model for selling culture by delighting customers with service that is unique to their needs and helping customers build an entire wardrobe by providing guiding, helpful advice
  • Encourage store associates to project J. Jill brand and style advisor image
  • Assist the Store Manager with evaluating associate performance and developing associate skills and knowledge through feedback and challenging assignments
  • Ensure excellent visual standards are consistently maintained
  • Replenish the sales floor according to minimum product level standards

Apply in store TODAY